Auto Responder email sending out attachment I don't want it to

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    hanfudtla
    Asked on November 03, 2021 at 03:31 PM


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    Call

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    Igor_B
    Answered on November 03, 2021 at 04:25 PM

    Hi,
    Unfortunately we do not have phone support available here at JotForm. We will be happy to answer any questions you might have on our forum.

    Kind Regards,

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    hanfudtla
    Answered on November 03, 2021 at 04:54 PM

    OK then sure so the form has a thank you email or a thank you message which is great but it’s also sending this ugly little form to the clients that say you signed up on the farm I don’t want them to get that

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    Katherine_W
    Answered on November 03, 2021 at 05:43 PM

    Hi there,

    Happy to help!

    Could you please confirm the URL of the form in question? I am unable to pinpoint it in your account.

    Also, when you say that it's sending an "ugly little form" to the respondents, could you please elaborate more on what you mean by that? If possible, could you upload a screenshot so that we are completely clear on what you're referring to? Here's how-to-post-screenshots-to-our-support-forum

    We look forward to your response.