Back up automatically

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    Diepstraten2020
    Asked on November 03, 2021 at 04:27 PM
    helloDoes jotform backs up the forms. And what happens if the forms are lost? can we ask for a backup?


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    Lorenz_A
    Answered on November 03, 2021 at 09:13 PM

    Hi there,

    There's actually an option in Jotform to download the form submissions for backup.

    Here's a guide: https://www.jotform.com/help/73-how-to-download-form-submissions-as-excel-csv-pdf/

    I hope this helps. Let us know if you need any further assistance.

  • Profile Image
    Diepstraten2020
    Answered on November 04, 2021 at 12:05 PM
    Hello, 

    I think the question is misunderstood. I would like to know if jotform make an automatic update? We have an expensive subscription and to always have to backup it manually per form is quite a disappointment. So I hope jotform has an easy solution for the backups. There is an option backup integration, but this is also manual and not automatic. We hope there is a solution that the backup can be done automatically without us having to worry about it.

    Thank you


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    Alexander_G
    Answered on November 04, 2021 at 03:56 PM

    Thanks for your reply,


    Jotform has a stable backup system for our servers, however, it's always better to have a copy on your side. I can recommend you integrate Google Spreadsheets into your forms as well.


    Also, for personal backup options, you may contact our Enterprise team. I believe they also have possible options for you.


    Sincerely,

    Alex