What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I do not wish my credit card to be charged for the next month

    Asked by Mohammedhawal on March 17, 2014 at 01:01 PM


    Please i am using this card for just one payment. Please can you delete the card information so it doesnt recur for the next month payments. 


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    Answered by EliezerN on March 17, 2014 at 03:02 PM


    As per your request, we have canceled your Premium Monthly Subscription with the Reference Number 78962819. That way your Credit Card XXXX-XXXX-XXXX- 0931 will not be charged anymore for future months, but your account status will remain as Premium until the next date: 2014-04-18

    After that date your account will be downgraded to Free plan automatically.

    Please inform us if you need further assistance with this inquiry.