Deleted forms and still overlimit

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    Asked on November 03, 2021 at 05:37 PM
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    Answered on November 03, 2021 at 08:53 PM

    Hi there,

    Your account has reached the upload limit, so you can upgrade to a higher plan Jotform Features and Pricing, or you can delete your Form Submission Data. After deleting your form submission data please note that you have to delete the data from the Trash also, otherwise the submission data will still exist and your upload limit will not downgrade.
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    Let us know if the information provided was of any help to you.