- benbarnardAsked on March 17, 2014 at 01:44 PM
I apologize if this has already been asked, but I'm having trouble finding my answer via search.
If my form requires a PayPal payment, and my user hits submit, goes to PayPal, and then doesn't actually pay, is the form still submitted?
In my model it is important that we do not get any forms submitted without the PayPal payment occurring first.
- JotForm SupportTitusNAnswered on March 17, 2014 at 03:04 PM
If the payment for your form is not completed, the submission will not be successful, instead, it will be held as in incoplete payment.
Let us know if this helps.