Product Settings not showing up.

  • worldofreptigurl
    Asked on November 3, 2021 at 8:20 PM

    I cannot get my product list settings to show so so I can add more. I have attached screenshots below.

    Jotform Thread 3481662 Screenshot
  • Yau_C
    Replied on November 3, 2021 at 11:46 PM

    Hi,

    Your paypal is not yet connected.

    1635997463 61835717b1450  Screenshot 10

    I can see that you are using Paypal Business integration.

    Please try to replace this integration with Product list form element:

    1635997521 61835751f2ec7  Screenshot 21

    You will then be able to add new products and select Paypal with its settings.

  • worldofreptigurl
    Replied on November 4, 2021 at 8:10 PM

    I am trying to click Product List but it is grayed out. Am I doing something wrong1636071072 618476a046b58 Screenshot 2021 Screenshot 101636071065 6184769921969 Screenshot 2021 Screenshot 21?

  • Yau_C
    Replied on November 4, 2021 at 11:35 PM

    Hi,

    It's because you have already selected Paypal integration:1636083236 6184a624a12a0  Screenshot 10

    You can either select Product list or integration.

    You need to remove Paypal integration first.

    1636083334 6184a686e48d7  Screenshot 21