- JASDAsked on March 17, 2014 at 02:44 PM
We used your coupon feature for the first time today and a lot of customers reported problems when putting in the code. It seems like if you put a space after the code, it won't apply it. Anyway to override it?
- JotForm SupportMike_TAnswered on March 17, 2014 at 04:25 PM
Thank you for contacting us.
There is no way to override coupon validation since it is hardcoded on a server side level. I have attached a ticket to this thread and forwarded it to our Development Team to see if we can add any solution to the issue with spaces.
We will get back to you via this thread as soon as we have any news.
- JotForm SupportNeilVicenteAnswered on March 21, 2014 at 07:29 PM
Problem has been fixed. Spaces will now be stripped from coupon input.