Form is not adding tax

  • matchup
    Asked on November 3, 2021 at 9:04 PM
    Please help, ASAP! For some reason, our form is not adding the tax before our customer checks out. How do we fix this? The customer has already gone live with the link.

    We did a few test runs and the tax always showed up. Not sure why this is happening now?


    https://www.jotform.com/build/213005112991142

    Page URL:

    https://www.jotform.com/build/213005112991142

  • Mike
    Replied on November 3, 2021 at 9:08 PM

    At the moment, the tax appears to be not specified in the Product List field.

    8jm7o Screenshot 10

    Please set the tax to fix this.

    Guide:

    How to Add Tax to Your Payment Form

  • matchup
    Replied on November 6, 2021 at 10:55 AM

    Thank you!