Form is not adding tax

  • Profile Image
    matchup
    Asked on November 03, 2021 at 09:04 PM
    Please help, ASAP! For some reason, our form is not adding the tax before our customer checks out. How do we fix this? The customer has already gone live with the link.

    We did a few test runs and the tax always showed up. Not sure why this is happening now?


    https://www.jotform.com/build/213005112991142

    Page URL:

    https://www.jotform.com/build/213005112991142

  • Profile Image
    Mike
    Answered on November 03, 2021 at 09:08 PM

    At the moment, the tax appears to be not specified in the Product List field.

    8jm7o.png

    Please set the tax to fix this.

    Guide:

    How to Add Tax to Your Payment Form

  • Profile Image
    matchup
    Answered on November 06, 2021 at 10:55 AM

    Thank you!