Multiple Choice Error Removal

  • Profile Image
    Ferris_Karen
    Asked on November 03, 2021 at 10:07 PM

    In Multiple Choice questions where only one answer is allowed, can the tick just move to another cell when clicked rather than displaying an error message?

    So if I selected Neutral and then changed my mind and selected Agree, I would not get an error message, I would just get Agree selected.

    Screen shot attached.

    Thanks

    Karen

    Screenshot
  • Profile Image
    Rehan_F
    Answered on November 04, 2021 at 12:47 AM

    Greetings Karen,

    You can replace the multiple-choice field with the Single Choice field. The functionality you've explained above is already available in the Single Choice field.

    1636001071_6183652f8e3c1_

    If you already have some submissions for the form in question then do not delete the multiple-choice question because you will lose the data for this field. You can simply hide it by using the instructions in the guide below.

    https://www.jotform.com/help/434-how-to-hide-form-fields/

    Should you need further assistance then please let us know.

    Thanks