Multiple Choice Error Removal

  • Ferris_Karen
    Asked on November 3, 2021 at 10:07 PM

    In Multiple Choice questions where only one answer is allowed, can the tick just move to another cell when clicked rather than displaying an error message?

    So if I selected Neutral and then changed my mind and selected Agree, I would not get an error message, I would just get Agree selected.

    Screen shot attached.

    Thanks

    Karen

    Jotform Thread 3481902 Screenshot
  • Rehan Support Team Lead
    Replied on November 4, 2021 at 12:47 AM

    Greetings Karen,

    You can replace the multiple-choice field with the Single Choice field. The functionality you've explained above is already available in the Single Choice field.

    1636001071 6183652f8e3c1  Screenshot 10

    If you already have some submissions for the form in question then do not delete the multiple-choice question because you will lose the data for this field. You can simply hide it by using the instructions in the guide below.

    https://www.jotform.com/help/434-how-to-hide-form-fields/

    Should you need further assistance then please let us know.

    Thanks