SSO is not activated error message

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    Asked on November 04, 2021 at 05:01 AM


    We have Enterprise Account and we're trying to setup SSO integration using SAML.

    We currently have "SSO is not activated!" message when we try to get metadata from

    Can you please advise how to move past this issue? Is there any settings that need to be activated?



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    Answered on November 04, 2021 at 05:52 AM

    Hello Gery,

    I hope you're doing well and thanks for reaching out.

    We apologize for any inconvenience this has caused you.

    We have a dedicated team of customer success managers working with Enterprise customers. For any assistance with your Enterprise server or forms, please reach out to your dedicated support team via email.

    Kind regards,