What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    SOLICITUD

    Asked by jdramirezg on March 17, 2014 at 06:16 PM

    MUY BUENAS TARDES, ES QUE YO PAGUE LA CUENTA PREMIUM CON USTEDES Y NOME VENTA NI LA ​​FACTURA Y ME SALE QUE MI CUENTA YA vencio Y APENAS LLEVO COMO 15 DIAS CON ELLA Y LA SOLICITE POR UN AÑO ...... SERA QUE ME PUEDEN COLABORAR PARA VERIFICAR QUE ESTA PASANDO CON MI CUENTA.

     

    MUCHAS GRACIAS PORION Y ESPERO SU PRONTA RESPUESTA.

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    JotForm Support

    Answered by EltonCris on March 17, 2014 at 09:03 PM

    Hi,

    Please feel free to correct me if I have misunderstood your question.

    Your invoice: https://cp.plimus.com/jsp/show_invoice.jsp?ref=6F79EC084A7BD2BB

    Your next billing date would be on 03/05/2015

    Let us know if there's anything I've missed. 

    Regards!

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    Answered by albertoDG on September 19, 2014 at 11:30 AM

    Hola, pagué la cuenta PREMIUM y me sigue apareciendo la cuenta FREE, ¿qué pasa?

    Gracias

    Hello, i paid for PREMIUM account and still appears FREE account, ¿what's happening?

    Thanks

     

     

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    JotForm Support

    Answered by ashwin_d on September 19, 2014 at 01:27 PM

    Hello albertoDG,

    Lo siento por la molestia que le cause.

    He tomado el cuidado de su problema de cuenta y actualizar su cuenta a una suscripción anual premium. Por favor firme de su cuenta y la sesión de nuevo para que los cambios reflejan.

    Gracias!