I am trying to share a template and its not showing up in search

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    Asked on November 04, 2021 at 08:40 AM

    Hi, I am attempting to share a template on Jotform that I created. However, when I go to search for it once I share it, it is not coming up. Please help.

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    Answered on November 04, 2021 at 09:11 AM

    Hi, thank you for contacting support.

    Could you please give us more details about your concern so we can assist you properly?

    Unfortunately, your description doesn't let us provide the best support. Could you please rephrase?

    Do you want to use a template but when click "use template" nothing happens?

    Which template are you trying to use?

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    Answered on November 04, 2021 at 09:13 AM

    I am trying to share one of my own forms that I created with the template gallery so that a colleague can access it. When I click share as template and complete the steps, it still is not showing in the template gallery.

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    Answered on November 04, 2021 at 09:23 AM

    Hi there,

    The template gallery has its own search criteria; you can pass them the direct link to your templates page, i.e. https://www.jotform.com/form-templates/user/Rushford

    Let us know if you have any further questions.

    Thank you!