- RedTreeAsked on March 17, 2014 at 08:17 PM
- JotForm SupportEltonCrisAnswered on March 17, 2014 at 09:55 PM
Your email firstname.lastname@example.org is not in the bounce list anymore. Maybe one of my colleague had removed it. Can you please check if the problem is now resolved?
In order to prevent this from occuring again, please check this article: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
- RedTreeAnswered on March 18, 2014 at 12:20 PMHello Elton,
Looks like the issue has resolved. I am getting the confirmation emails now.
Thank you for looking into it for me.