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Kelvin JoinerAsked on November 4, 2021 at 10:14 AM
- When a customer fills out a form, we require drive lic number. Is this data encrypted or masked for security, where is the data stored?
- Can the form be downloaded from the cloud, instead of being emailed?
- We require documents to be downloaded, does your system scan each file for virus before downloading. Our issues are, hackers could fill out a fake form, include a backdoor or ransomware files to be downloaded by the clerk. The clerk opens the file (ducument) , it attacks our network. Would like the file to be scanned ny Jotforms or relocated to another area for scanning.
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Ivaylo JotForm SupportReplied on November 4, 2021 at 11:15 AM
Our submission data is secured by default. You can read everything about our security here:
https://www.jotform.com/security
I moved your next questions to separate tickets here:
https://www.jotform.com/answers/3483609-does-your-system-scan-each-file-for-virus-before-downloading
I will reply to these tickets shortly.