Form Download

  • Richard_Quint
    Asked on November 4, 2021 at 10:51 AM

    Hi,


    I have created a form, see below:


    1636037363 6183f2f33bb82 Screenshot 2021 Screenshot 10

    When I download it, it only shows 5 pages....& the signatures are random on the downloaded page....


    I need the complete form....showing the correct filled in details....


    Help please? Why is it not downloading the entire document?

  • Christian JotForm Support
    Replied on November 4, 2021 at 1:25 PM


    Hi Richard!

    I reviewed your FDDS SUB CONTRACTOR APPLICATION form. The reason it looks like this, is because the corresponding form elements were not positioned to the part of the PDF file where it's supposed to be.

    1636045448 618412886a5cf  Screenshot 10

    To fix this, from the Builder tab of the Form Builder. Notice that there are a lot of small green boxes on the right side, like this

    1636045894 618414465adbf  Screenshot 21

    Each of these boxes corresponds a form element (e.g. First Name, Last Name, Date, Signature). The corresponding element will open when you click on any of the small green boxes. And from there, all you need to do is drag it to your desired location on the PDF file attached as shown on the quick video below

    1636046559 618416df687fd  Screenshot 32

    I hope this helps. Please let us know if you need further assistance. Thanks!