Recaptcha Issue

  • Profile Image
    t.verheyen
    Asked on November 04, 2021 at 11:24 AM

    Hi Guys,


    we are experiencing issues with a recaptcha appearing on our forms.

    Our customers all use the same Ipad to check in & check out trough Jotform forms.

    It looks like we are experiencing the same issue as this:

    https://www.jotform.com/answers/2410225-form-submission-recaptcha-is-displaying-after-submitting-the-form


    Could you cancel the recaptcha on our forms?

    thx


  • Profile Image
    Parker
    Answered on November 04, 2021 at 01:31 PM

    Hello,

    I have forwarded this request to the review team and once I get an answer back I'll update this with the results.

  • Profile Image
    Parker
    Answered on November 04, 2021 at 01:41 PM

    Hello,

    Your account has been whitelisted and you should no longer receive the automatic captchas anymore.