how can we prevent spam or fake entries?

  • Profile Image
    Eryn_Tite
    Asked on November 04, 2021 at 12:23 PM

    How can we force someone to sign in to fill out the form without having to upgrade to enterprise just for that feature?

    There are people clogging up our capacity with fake submissions.



  • Profile Image
    Samuel_Ray
    Answered on November 04, 2021 at 03:33 PM

    Hi,

    You can do that by using our Assign Forms feature. This will allow you to set your forms as private or company access and it will only be accessible to people who have the form link. You can learn more about it by going to this guide: Assign Forms.

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    I hope this answers your question. Please feel free to get back to us if in case you need further help. Thank you!

  • Profile Image
    Eryn_Tite
    Answered on November 04, 2021 at 03:44 PM
    But the people we have given the link to are the ones who are entering fake
    submissions.
    Eryn Tite
    Registrar
    Ridge Meadows Minor Hockey Association
    www.ridgemeadowshockey.com
    ...
  • Profile Image
    Samuel_Ray
    Answered on November 04, 2021 at 05:06 PM

    Hi there,

    The Assign Form feature can prevent that. That's because you can enable a requirement for sign-in on the forms assignees.

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    Please check the full guide here for the full details of the Assign Forms feature: Assign Forms.

    Hope this answers your question. Thank you!

  • Profile Image
    Eryn_Tite
    Answered on November 04, 2021 at 05:11 PM
    Hi,
    We don't want to assign it to people - we are asking people to sign up for
    a session - we don't know who will sign up.
    Can SSO be purchased as an add-on without having to go to Enterprise level?
    Eryn Tite
    Registrar
    Ridge Meadows Minor Hockey Association
    www.ridgemeadowshockey.com
    ...
  • Profile Image
    Samuel_Ray
    Answered on November 04, 2021 at 06:24 PM

    Hello,

    Unfortunately, that specific feature is only available to Jotform Enterprise and cannot be purchased separately. You can refer to this blog post for more details about our SSO feature: What’s single sign-on and how it works for Jotform forms.

    As for getting it, you can sign up to our Jotform Enterprise account and you can enjoy this feature and a whole lot more. For more details, please check this website: Jotform Enterprise.

    I hope this clarifies things. Please don't hesitate to reach back to us if you need further assistance. Thank you!