how can we prevent spam or fake entries?

  • Eryn_Tite
    Asked on November 4, 2021 at 12:23 PM

    How can we force someone to sign in to fill out the form without having to upgrade to enterprise just for that feature?

    There are people clogging up our capacity with fake submissions.



  • Samuel_Ray Jotform Support
    Replied on November 4, 2021 at 3:33 PM

    Hi,

    You can do that by using our Assign Forms feature. This will allow you to set your forms as private or company access and it will only be accessible to people who have the form link. You can learn more about it by going to this guide: Assign Forms.

    1636054295 618435178c1be  Screenshot 10

    I hope this answers your question. Please feel free to get back to us if in case you need further help. Thank you!

  • Eryn_Tite
    Replied on November 4, 2021 at 3:44 PM
    But the people we have given the link to are the ones who are entering fake
    submissions.
    Eryn Tite
    Registrar
    Ridge Meadows Minor Hockey Association
    www.ridgemeadowshockey.com
    ...
  • Samuel_Ray Jotform Support
    Replied on November 4, 2021 at 5:06 PM

    Hi there,

    The Assign Form feature can prevent that. That's because you can enable a requirement for sign-in on the forms assignees.

    1636059726 61844a4e4d3f0  Screenshot 10

    Please check the full guide here for the full details of the Assign Forms feature: Assign Forms.

    Hope this answers your question. Thank you!

  • Eryn_Tite
    Replied on November 4, 2021 at 5:11 PM
    Hi,
    We don't want to assign it to people - we are asking people to sign up for
    a session - we don't know who will sign up.
    Can SSO be purchased as an add-on without having to go to Enterprise level?
    Eryn Tite
    Registrar
    Ridge Meadows Minor Hockey Association
    www.ridgemeadowshockey.com
    ...
  • Samuel_Ray Jotform Support
    Replied on November 4, 2021 at 6:24 PM

    Hello,

    Unfortunately, that specific feature is only available to Jotform Enterprise and cannot be purchased separately. You can refer to this blog post for more details about our SSO feature: What’s single sign-on and how it works for Jotform forms.

    As for getting it, you can sign up to our Jotform Enterprise account and you can enjoy this feature and a whole lot more. For more details, please check this website: Jotform Enterprise.

    I hope this clarifies things. Please don't hesitate to reach back to us if you need further assistance. Thank you!