Need help to refresh or clear my account storage

  • a.amaro
    Asked on November 4, 2021 at 2:11 PM

    My customer keeps getting message This form has exceeded its allocated quota even after clearing all storage and being way under all quota limits.


    my form link:


    Over Quota | Jotform



    1636049756 6184235c100c7 Screenshot 2021 Screenshot 10

    Jotform Thread 3484304 Screenshot
    Page URL: https://form.jotform.com/210971254831151
  • Christopher JotForm Support
    Replied on November 4, 2021 at 3:03 PM

    Greetings,

    Your account it back to active and your form is now accessible again.

    Best Regards

  • a.amaro
    Replied on November 4, 2021 at 5:54 PM

    Thanks a lot , appreciate your quick support