- SandraAPSAAsked on March 18, 2014 at 12:14 AM
The error message is Acrobat does not allow connection to:
- JotForm Supportashwin_dAnswered on March 18, 2014 at 04:50 AM
I am not sure if I have understood your question correctly.
Do you mean to say that you are getting this error when trying to click on a uploaded file link of submission PDF?
That should work fine. Do you get some error when you click on the link from your computer/laptop? Please share the PDF URL in which you have this link and we will take a look.
- SandraAPSAAnswered on March 18, 2014 at 05:20 AMYes, When I click on a submission link from a PDF, I get this error:
I am not sure if it is a problem with MAC.
Sandra A. Jeffrey
Americans Promoting Study Abroad (APSA)
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- JotForm SupportWelvinAnswered on March 18, 2014 at 09:41 AM
Our forum cannot accept email attachments so please use this guide instead: How to upload and add screenshots to support forum?.
If you continue to see the error, I would advise to download the uploaded files (if that's from the file upload field) from your form submissions page.