How come it says my form Quota has been used when I only received 21 Submissions?

  • Profile Image
    Ashlyne 
    Asked on March 18, 2014 at 02:15 AM

    Hi, 

    When people try to use the form tha I made it comes up with a message

    Form over quota

    This form has passed it's allocated quota 
    and cannot be used at the moment. 

    Try contacting the owner of this form.

     

    I've Only recived 21 Submissions and the Maximum is 100?

     

    How do I fix this as I have customers who need to fill out the form and are unable too.

  • Profile Image
    jedcadorna
    Answered on March 18, 2014 at 07:12 AM

    Hello,

    Thank you for contacting us.

    I was able to successfully submit your form. I've checked your form and found that the "Application II" has been deleted. Are you referring to that form (Application II)? Can you share to us the URL where you received that message?

    The above URL has 2 forms embedded 1 is active and the other one has already been deleted.