What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How come it says my form Quota has been used when I only received 21 Submissions?

    Asked by Ashlyne  on March 18, 2014 at 02:15 AM


    When people try to use the form tha I made it comes up with a message

    Form over quota

    This form has passed it's allocated quota 
    and cannot be used at the moment. 

    Try contacting the owner of this form.


    I've Only recived 21 Submissions and the Maximum is 100?


    How do I fix this as I have customers who need to fill out the form and are unable too.

    Page URL:

  • Profile Image

    Answered by jedcadorna on March 18, 2014 at 07:12 AM


    Thank you for contacting us.

    I was able to successfully submit your form. I've checked your form and found that the "Application II" has been deleted. Are you referring to that form (Application II)? Can you share to us the URL where you received that message?

    The above URL has 2 forms embedded 1 is active and the other one has already been deleted.