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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email notifications

    Asked by edusa2000 on March 18, 2014 at 03:45 AM


      I created this account with my personal account. So in the email notifications, I specified the recepient settings email to my email accounts and when I do a test, i received the emails on this personal account. I jsut want to make sure when the form is live then all the sbmissions will be sent to the recepient email I specfied.




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    JotForm Support

    Answered by ashwin_d on March 18, 2014 at 07:47 AM

    Hello  edusa2000,

    Please be noted that when you click on the "Test Email" button of your form's notification email alert, it will always send email your account email address. You should actually test your form by clicking on the "Preview" button and do live submission. When a form is submitted by clicking on the submit button, it will send the emails to "Recipient Email" address.

    Thank you!