Is it possible to restrict form response content to who the recipient is?

  • wendybtmg
    Answered on November 04, 2021 04:25 PM

    Hi! Is it possible to restrict the content of a response depending on the recipient?

    For example:

    1. The form has Part A, Part B, Part C.
    2. Sam fills A,B,C and submits the form
    3. Once Sam clicks submit, Susan automatically receives Part A, James receives Part B, and Emily receives Part A&B?

    Thank you!


  • Lars JotForm Support
    Answered on November 04, 2021 11:01 PM

    Hello Wendy,

    If I understand you correctly, you would like the form responses sent to multiple people. But each person should only get the responses that are relevant to their department?

    It would require one of our paid plans, as the free plan only allows for one Notification email per form.

    But the way to do it, would be to make one customized email for each person/department.

    In my example form, I have these questions:

    1636081104 61849dd093a29  Screenshot 10

    So here's the email that gets sent to department A:

    1636081002 61849d6a18106  Screenshot 21

    The email that goes to department B:

    1636081216 61849e40645b3  Screenshot 32

    Then once a submission is received, all the Notification emails created are sent to their respective recipients.

    1636081248 61849e6099d71  Screenshot 43

    I hope this helps.

    Best regards,