Is it possible to restrict form response content to who the recipient is?

  • Profile Image
    wendybtmg
    Asked on November 04, 2021 at 04:25 PM

    Hi! Is it possible to restrict the content of a response depending on the recipient?

    For example:

    1. The form has Part A, Part B, Part C.
    2. Sam fills A,B,C and submits the form
    3. Once Sam clicks submit, Susan automatically receives Part A, James receives Part B, and Emily receives Part A&B?

    Thank you!

    Wendy


  • Profile Image
    Lars
    Answered on November 04, 2021 at 11:01 PM

    Hello Wendy,

    If I understand you correctly, you would like the form responses sent to multiple people. But each person should only get the responses that are relevant to their department?

    It would require one of our paid plans, as the free plan only allows for one Notification email per form.

    But the way to do it, would be to make one customized email for each person/department.

    In my example form, I have these questions:

    1636081104_61849dd093a29_

    So here's the email that gets sent to department A:

    1636081002_61849d6a18106_

    The email that goes to department B:

    1636081216_61849e40645b3_

    Then once a submission is received, all the Notification emails created are sent to their respective recipients.

    1636081248_61849e6099d71_

    I hope this helps.

    Best regards,
    Lars