Not receiving email comformations

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    nc.hamiltonsmith
    Asked on November 05, 2021 at 02:00 AM

    IS the jotform email server down as we are not receiving auto responder email confirmations

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    Vick_W
    Answered on November 05, 2021 at 02:35 AM

    Hi there,

    Please give us the form URL and the submissions IDs for which you didn't receive the Autoresponder email.

    To find the submissions IDs please check the instructions in the following guide.

    https://www.jotform.com/help/549-where-to-find-the-submission-id/

    Let us know if you need further assistance.

    Thanks

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    nc.hamiltonsmith
    Answered on November 05, 2021 at 03:35 AM

    Hi

    Below URL of the form for your further attention

    https://www.jotform.com/build/201898680657875

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    Tommaso_F
    Answered on November 05, 2021 at 04:09 AM

    Our engineers were checking emailing problems as urgent matters. We received an update from them yesterday that there is a fix now live which should resolve your problem.

    Would it be possible for you to test your form once again?