i don't see my submissions= the new ones

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    wendywhitlow
    Asked on March 18, 2014 at 10:03 AM

    you are asking for my URL but i am only using facebook to put my jotform on. i have had3 people

    register for my camp and hit the submit button. but i don't see their submissions anywhere

    is it their issue or my form?

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    Welvin
    Answered on March 18, 2014 at 12:01 PM

    Hi,

    It's page not found for the link you've shared: https://www.facebook.com/cheerstoyousummercamp. Let us know the correct FB URL. The form URL will also do. 

    Anyway, it's impossible that the submission won't be submitted to our servers if they click submit button to your form and they (the submitters) see your form thank you message. Are you able to confirm these to the three people you've mentioned? Can you ask? Also, any information from the submitters should help us check your form submissions page.

    Thanks