Account Being Double Charged

  • Profile Image
    avikikkerland
    Asked on March 18, 2014 at 10:08 AM

    Hello,

     

    My account seems to be double charged every month. Please help.

     

    2014-02-20 $19.95  Monthly Economy

    2014-02-16 $9.95  Premium Monthly

    2014-01-20 $19.95 Monthly Economy

    2014-01-16 $9.95 Premium Monthly

    2013-12-20 $19.95 Monthly Economy

    2013-12-16 $9.95 Premium Monthly

    2013-11-20 $19.95 Monthly Economy

    2013-11-16 $9.95 Premium Monthly

     

    Thanks

  • Profile Image
    avikikkerland
    Answered on March 18, 2014 at 10:35 AM

    Hello?

    JotForm Support?

  • Profile Image
    ashwin_d
    Answered on March 18, 2014 at 12:38 PM

    Hello avikikkerland,

    I have already responded to you on the following thread:  http://www.jotform.com/answers/348585-Being-Billed-Twice#2

    I have forwarded it to my superiors and you will get a response soon.

    Thank you!