When I attach documents to a form they don't show up on the email

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    Asked on March 18, 2014 at 10:09 AM

    I've created a form that allows doucments to be attached.  When I preview the form and test it out it sends the email but the attachments don't show up in the email.  So Im not sure what I'm doing wrong.  I'm attaching regular file that are under 1 meg. (like txt, doc, xls,pdf)


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    Answered on March 18, 2014 at 10:20 AM

    I found the answer.  I had to add the field to the email alert.....


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    Answered on March 18, 2014 at 12:00 PM

    That's great! If you need our assistance again, please feel free to contact us at anytime.

    Have a nice day!

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    Answered on June 29, 2016 at 11:11 AM


    We are pleased to inform you that you can now have the file uploads as attachments in your email alerts. You can learn more about it on this blog post https://www.jotform.com/blog/223-New-Feature-Get-Uploaded-Files-as-Email-Attachments   

    We hope you will like it.

    Thank you.