PDF - shows an empty field

  • av.wolfurt
    Asked on November 5, 2021 at 5:17 AM

    Hi

    When I look on a PDF (eg preview) with form data, then the field "Ersatztermin" is showed.

    https://eu.jotform.com/pdf-editor/212695765494370?preview=true

    The field is empty, but the label is still showed.

    1636103798 6184f6769a270 Screenshot 10

    This must not be the case, since it is empty.

    Martin

  • av.wolfurt
    Replied on November 5, 2021 at 5:34 AM

    i changed the the field in the PDF to the formfield "Ersatztermin" and not "Textblock: Ersatztermin", now it is handling the empty field correctly.

    Can you give me an understandable description, what this means and when this is triggered:
    It seems that you have updated your form. Do you want these updates to be applied to your document?

    Thanks Martin

  • Bojan Support Team Lead
    Replied on November 5, 2021 at 12:18 PM

    Greetings Martin.

    Note that your PDF document and web form are connected. If you add a field or update a label on your web form, you will be prompted with this message. If you accept, changes you made on your web form will be applied to your PDF document as well.

    Let us know if you have any additional questions.