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zbiapAsked on November 5, 2021 at 5:39 AM
Hello
A user tried to make the submission in the link but had errors with attachments, May i seek your help to find out how to solve it?
Thanks
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Niko_NReplied on November 5, 2021 at 6:27 AM
Greetings,
We apologize for the inconvenience.
I've checked and tested your form and I could not replicate the issue:
It seems the issue is related to the browser or connection used by that particular user.
Please ask the user to rename files that are uploaded, remove those symbols from the filename and try again. If the issue persists, please suggest to try access the form using any different browser and checking again.
I've cleared your form caches from our end.
Thank you!