Translation auto-fill

  • Profile Image
    NationalYouthArtsWales
    Asked on November 05, 2021 at 05:50 AM

    Good morning,

    I work for an arts organisation based in Wales (the UK), and all of the forms that we create need to be bilingual (English and Welsh) so I am using your translation function. I have encountered some issues with the way that the translation fields automatically fill out fields where there is repeating information (for example, 'yes', 'no', 'prefer not to say'). In the Welsh language the words for Yes and No differ depending on the question that is being asked - for example, the you would use a different word to answer 'Have you done x?', than you would for 'Are you x?'. Is there a way to disable this auto-fill function so that I can input the correct form of 'yes' and 'no' into our translation fields?

    Many thanks,

    Naomi (National Youth Arts Wales)

  • Profile Image
    Billy_G
    Answered on November 05, 2021 at 07:14 AM

    Hello Naomi,

    I hope you're doing well and thanks for reaching out.

    I'm not quite sure what you're referring to. Are you referring to the default translation by the form? If you can send us screenshots, that'd be great. Here's our guide on how to do so.

    We'll be waiting for your response.

  • Profile Image
    NationalYouthArtsWales
    Answered on November 05, 2021 at 09:17 AM

    Hi Billy,

    Thanks for getting back to me - I mean the translation options in form settings. In picture one, the translation for Yes and No is 'Ydw' and 'Nac Ydw', but when I input that text into the field, it automatically changes the translation of Yes and No for other questions. Whereas in picture two, for the translation to work correctly in Welsh, the words for Yes and No should be 'Ie' and 'Na' to this particular question - but as far as I can see there's no way for me to differentiate the text that I'm inputting?

    I hope this makes more sense.

    All the best,

    Naomi


    1636117901_61852d8db4982_Picture2.png1636117901_61852d8d71ea7_Picture1.png

  • Profile Image
    Jovanne_A
    Answered on November 05, 2021 at 09:48 AM

    Hi,

    As per checking, your translation seems to be working fine on my end. I have checked the Translation Settings specifically on the Yes/No field, and it was populated fine. See the image attached:

    1636120243_618536b3e43d3_

    Here is the form when viewed on the browser:

    1636120379_6185373bafe8f_

    Can you please try clearing your form cache and see if that can help?

    GUIDE: how-to-clear-your-form-cache

    Please give it a try and let us know if you need further assistance.

    Thank you.

  • Profile Image
    NationalYouthArtsWales
    Answered on November 08, 2021 at 03:51 AM

    Hi Jovanne,

    Thanks for getting back to me. Apologies for not being clear, the issue isn't that the fields aren't populating, it's that I need them to translate to different words depending on the question as there are different ways to translate 'yes' and 'no' in my language. My problem is that whenever I change the 'yes' and 'no' for one question, it automatically alters all of the other translations.

    For example, the question at the bottom of this picture is a yes/no question. Here the translation is correct as 'Ydi/Nac ydi'. 1636361280_6188e4401731f_Picture 1 trans

    1636361357_6188e48d14871_Picture 2 transBut the question at the bottom of this image is also a 'Yes/No' question but the answers here should read 'Ie/Na'. However in the translation editing page, because I've input 'ydi/nac ydi' as the translation for 'yes/no', it's applied this throughout the whole form.

    Is there a way to turn this function off so I can input separate answers across the different 'yes/no' answers?

    All the best,

    Naomi

  • Profile Image
    Jovanne_A
    Answered on November 08, 2021 at 06:08 AM

    Hi Naomi,

    It appears that you have set the options for this field as "Ydi/Nac ydi/Gwell gennyf beidio dweud" which shows the translation in the live form.

    1636369645_618904ed87d05_

    If you want to have a different translation for this field, you can go to the translation setting and manually update the translation for the fields.

    GUIDE: https://www.jotform.com/help/298-how-to-make-your-forms-multilingual/

    Please check and let us know if you have further questions.

  • Profile Image
    NationalYouthArtsWales
    Answered on November 08, 2021 at 07:38 AM

    Hi Jovanne,

    Thank you for your reply, this is what I have used to update the translation for these fields, but my question is whether it is possible to have multiple translation options for all the Yes/No fields, as I have explained, there are different words for yes and no in Welsh depending on the question that is being asked.

    My problem is that the way your translation settings platform is set up won't allow me to input these different options.

    Many thanks

    Naomi

  • Profile Image
    Saeed_K
    Answered on November 08, 2021 at 08:24 AM

    Hi there,

    I'm afraid that you can not have multiple translations for the Yes/No fields in your form. You can set only one translation per field, and that will be shown on the form.

    Thank you.

  • Profile Image
    NationalYouthArtsWales
    Answered on November 08, 2021 at 10:44 AM

    Hi Saeed,

    Thank you for your reply - that's a shame as it makes Jotform incompatible with the language that I need, but I appreciate you getting back to me to clarify.

    Many thanks,

    Naomi