Translation auto-fill

Good morning,

I work for an arts organisation based in Wales (the UK), and all of the forms that we create need to be bilingual (English and Welsh) so I am using your translation function. I have encountered some issues with the way that the translation fields automatically fill out fields where there is repeating information (for example, 'yes', 'no', 'prefer not to say'). In the Welsh language the words for Yes and No differ depending on the question that is being asked - for example, the you would use a different word to answer 'Have you done x?', than you would for 'Are you x?'. Is there a way to disable this auto-fill function so that I can input the correct form of 'yes' and 'no' into our translation fields?

Many thanks,

Naomi (National Youth Arts Wales)

Hello Naomi,

I hope you're doing well and thanks for reaching out.

I'm not quite sure what you're referring to. Are you referring to the default translation by the form? If you can send us screenshots, that'd be great. Here's our guide on how to do so.

We'll be waiting for your response.

Hi Billy,

Thanks for getting back to me - I mean the translation options in form settings. In picture one, the translation for Yes and No is 'Ydw' and 'Nac Ydw', but when I input that text into the field, it automatically changes the translation of Yes and No for other questions. Whereas in picture two, for the translation to work correctly in Welsh, the words for Yes and No should be 'Ie' and 'Na' to this particular question - but as far as I can see there's no way for me to differentiate the text that I'm inputting?

I hope this makes more sense.

All the best,

Naomi

Hi,

As per checking, your translation seems to be working fine on my end. I have checked the Translation Settings specifically on the Yes/No field, and it was populated fine. See the image attached:

Here is the form when viewed on the browser:

Can you please try clearing your form cache and see if that can help?

GUIDE: how-to-clear-your-form-cache

Please give it a try and let us know if you need further assistance.

Thank you.

Hi Jovanne,

Thanks for getting back to me. Apologies for not being clear, the issue isn't that the fields aren't populating, it's that I need them to translate to different words depending on the question as there are different ways to translate 'yes' and 'no' in my language. My problem is that whenever I change the 'yes' and 'no' for one question, it automatically alters all of the other translations.

For example, the question at the bottom of this picture is a yes/no question. Here the translation is correct as 'Ydi/Nac ydi'.

But the question at the bottom of this image is also a 'Yes/No' question but the answers here should read 'Ie/Na'. However in the translation editing page, because I've input 'ydi/nac ydi' as the translation for 'yes/no', it's applied this throughout the whole form.

Is there a way to turn this function off so I can input separate answers across the different 'yes/no' answers?

All the best,

Naomi

Hi Naomi,

It appears that you have set the options for this field as "Ydi/Nac ydi/Gwell gennyf beidio dweud" which shows the translation in the live form.

If you want to have a different translation for this field, you can go to the translation setting and manually update the translation for the fields.

GUIDE: https://www.jotform.com/help/298-how-to-make-your-forms-multilingual/

Please check and let us know if you have further questions.

Hi Jovanne,

Thank you for your reply, this is what I have used to update the translation for these fields, but my question is whether it is possible to have multiple translation options for all the Yes/No fields, as I have explained, there are different words for yes and no in Welsh depending on the question that is being asked.

My problem is that the way your translation settings platform is set up won't allow me to input these different options.

Many thanks

Naomi

Hi there,

I'm afraid that you can not have multiple translations for the Yes/No fields in your form. You can set only one translation per field, and that will be shown on the form.

Thank you.

Hi Saeed,

Thank you for your reply - that's a shame as it makes Jotform incompatible with the language that I need, but I appreciate you getting back to me to clarify.

Many thanks,

Naomi