What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form Disabled

    Asked by lolitos on March 18, 2014 at 11:50 AM

    Because the forum when it sends no email replies and says: Form Disabled?

  • Profile Image

    Answered by pinoytech on March 18, 2014 at 02:28 PM


    Sorry for the inconvenience that may have caused. Upon checking your account, I found out that our anti phishing system suspended your account due to possible use of your form in phishing activity. As I've manually check your form, it appears that your form is asking for username and password which violates our terms of use. This is the reason why your form is disabled.

    I just want to let you know that any type of form that asking or contains username and password is not supported by JotForm cause many users only use this type of form for phishing activity.

    I will now re-activate your account and please make sure to delete your form or password field of your form to avoid suspension of the account again.

    Feel free to contact us again if you need further assistance.