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TesixAsked on November 5, 2021 at 1:34 PM
Hi,
I want to connect my existing Stripe account. But it is making me create a new stripe account and I don't want to do that.
How do I connect the account I already have under my Stripe Platform?
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Kat JotForm SupportReplied on November 5, 2021 at 4:03 PM
Hi there,
Happy to help!
To clarify: are you attempting to connect your Stripe account to accept payments on one of your forms?
When you press Connect with Stripe, it should open a window in order to allow you to sign in to a pre-existing Stripe account:
Do you see the Stripe window open in order for you to sign in to your Stripe account?
We look forward to your response.