API on enterprise environment returning empty responses.

  • Profile Image
    Matthew Togstad 
    Asked on November 05, 2021 at 02:25 PM

    I have been developing against a public account, but now that we have an enterprise account set up, when I replace


    https://api.jotform.com/v1/

    with

    https://dotcomtherapy.jotform.com/api/v1/


    in api request paths, I get an empty response. No errors, the API key I am using is set up on the new enterprise account, I just get a body of ""


    Is there something we need to do to enable the API in this new environment?

  • Profile Image
    VincentJay
    Answered on November 05, 2021 at 04:30 PM

    Hello,

    Please contact our Enterprise Support team at this email address: enterprise-support@jotform.com

    I will also forward this ticket to our Enterprise Support team so they can contact you.