Question on using Paypal Pro payment tool

  • keke916
    Asked on November 5, 2021 at 4:54 PM

    If I use the PayPal pro order form, can I link the options for visa, MasterCard and etc to my account to receive the payment? Or can I link it to my PayPal account?If so, how?

    Also, how add my contact information on the form?

    Jotform Thread 3488114 Screenshot
  • Elton Support Team Lead
    Replied on November 5, 2021 at 10:03 PM

    Here's a guide on how to integrate your form with Paypal Pro https://www.jotform.com/help/458-how-to-integrate-form-with-paypal-pro/.

    If you're using Paypal Business, follow this guide: https://www.jotform.com/help/737-How-to-integrate-PayPal-Business-with-JotForm

    With regards to linking your card into your Paypal account, you have to do this within your Paypal account. Please check the guides with Paypal on how to do this since this is out of our scope. With our Paypal integrations, you will only have to connect your Paypal account in the integration settings. Please refer to the provided guides to learn how to properly integrate your form with Paypal.

    With regards to your other question about adding your contact information within your form, you can use the Paragraph tool. With this tool, you can enter text, images, tables, links and etc.

    Example:

    20211106100232Z7 Screenshot 10

  • keke916
    Replied on November 16, 2021 at 10:11 PM

    I'm getting a security error, when submitting payment information. My form is integrated with PayPal Pro. I put in all the information and input API username,password,and signature.1637118667 619472cb60f36 E79BC8BA D536 4 Screenshot 101637118666 619472ca0f82a 15CA9535 9CE3 4 Screenshot 211637118665 619472c90b058 C977FC31 6D2F 4 Screenshot 32

  • Bojan Support Team Lead
    Replied on November 17, 2021 at 5:57 AM

    Greetings.

    I have checked your form, and you are currently using PayPal Personal integration. If you have a Pro account, you will have to one of the other available PayPal options. Please try them and let us know if the problem remains.

    Thank you for your cooperation.