Jotform disabled my form.

  • andersonstair
    Asked on November 5, 2021 at 5:04 PM

    When you go on my website it says this form as exceeded its allocated quota. Jotform disabled my form. How can i enable it again? I freed up the upload space already.

    Page URL: http://andersonstair.com/page/23959-Contact-Us
  • VincentJay
    Replied on November 5, 2021 at 5:42 PM

    Hello,

    I checked your account and it is now in good status.

    Do you still need help?

  • andersonstair
    Replied on January 13, 2022 at 4:16 PM

    Jotform has disabled my form again and needs to be reinstated.

  • Afzal JotForm Support
    Replied on January 13, 2022 at 4:53 PM

    We apologize for the inconvenience you have experienced.


    I have cleared your form caches and it is now working perfectly on your website.

    1642110690 61e09ee20207b Screenshot 10

    Here's how you can clear your form caches in case you face this issue again.

    How to Clear Your Form Cache?


    Should you have any other concerns, kindly let us know.

    Thank you.