Charged after downgrading

  • Profile Image
    Asked on November 05, 2021 at 05:46 PM

    I was charged $31 and I downgraded my account.

  • Profile Image
    Answered on November 05, 2021 at 09:21 PM


    I hope you're doing well and thanks for reaching out.

    I cannot see that charge on the account. The last time we charged you was on Aug 7, 2021 for $29.

    Kindly send us a screenshot of the charge so we can check further.

    We'll be waiting for your response.