What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not working

    Asked by limmudatl on March 18, 2014 at 02:27 PM

    Hello,

     

    When I go in to preview my form or embed my form onto my website it is not coming up with the correct form style and conditions for my form. Any insight?

    Page URL:
    http://form.jotform.us/form/40206445983153

  • Profile Image
    JotForm Support

    Answered by Welvin on March 18, 2014 at 05:26 PM

    Hi,

    Can you please check this form: http://www.jotform.com/form/40766484963973? I'm not sure if I fixed the issue, but I've made some changes based on your current form.

    -The Free Text HTML field contains some codes which is not supported by the field. I removed those.

    -The Multi Language settings which is not configured correctly. I remove the settings

     

    Also note, that when you click submit button to the embedded form through the use of the iFrame Widget, the data from the first, second and third page won't be submitted. The submitted data will be based on the embedded form. I am referring to the iFrame widget with label:

    -Credit Card Payment

    -Check Payment or Applying for Financial Aid

     

    Thanks

  • Profile Image

    Answered by limmudatl on March 19, 2014 at 10:10 AM
    Hello,
    Thank you, this form worked. So how can I get these changes cloned to my
    form?
    Yes, I am aware of the iFrames having a different submission than the
    master form, there are separate submission buttons and clear directions to
    accompany them, but thank you for being on the lookout.
    ...
  • Profile Image

    Answered by KadeJM on March 19, 2014 at 12:55 PM

    You can actually just clone a copy of the form of yours which my colleague fixed up for you which would be the easiest way to get an updated version of your form with these changes otherwise you would have to go into your form and implement them manually. I am relatively certain that he did that so that you could see it as a demo and reuse it furthermore if you wanted to do so. Then you can just fix or change anything else in it that might be different if need be.