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rtolmachAsked on November 5, 2021 at 5:55 PM
Hello JF
Someone who tried to submit one of our forms reported:
"I've just tried to complete the form to register my nonprofit, Advocates for Immigrant Survivors. I never passed the "Please wait" stage and so I am uncertain if I properly registered."
I tried a couple test submissions, and it worked OK for me.
Can you tell us what causes a "Please wait" message and what to do about that?
Thanks! -
Sonnyfer JotForm SupportReplied on November 5, 2021 at 9:20 PM
Hi there - Apologies for the inconvenience.
I test submitted your form and didn't encounter any issues as well.
Kindly ask your customer to clear his browser cache or use another browser to submit your form.
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rtolmachReplied on November 7, 2021 at 5:45 PM
Sonnyfer
Thank you!