Set appointment time intervals properly

  • inCommunityInc
    Asked on November 6, 2021 at 5:17 AM

    I want to set an appointment with the following schedule.

    7 days a week


    Shift 1 6pm to 8pm

    Shift 2 8pm to 10pm

    Shift 3 10pm to Midnight

    Shift 4 Midnight to 2am

    Shift 5 2am to 4am

    Shift 6 4am to 6am

    Shift 7 6am to 8am

    when I select from 6 pm to 8 am, it shows an error as given in the screenshot.

    form link https://form.jotform.com/213092119390451


    1636190198 618647f630842 Screenshot (115 Screenshot 10

  • Billy JotForm Support
    Replied on November 6, 2021 at 6:28 AM

    Hello,

    I hope you're doing well and thanks for reaching out.

    You need to set the intervals as shown on the screenshot below since you're using the 24 hour time format.

    1636194491 618658bbe7284  Screenshot 10

    Let us know if you need further assistance.

    Best regards,

  • inCommunityInc
    Replied on November 6, 2021 at 6:49 AM

    What about 10pm to 12am

    and 12am to 2am

  • inCommunityInc
    Replied on November 6, 2021 at 7:02 AM

    I have added slots they are not showing1636196570 618660dac599d Screenshot (116 Screenshot 10

  • Billy JotForm Support
    Replied on November 6, 2021 at 7:44 AM

    Hi,

    You have to preview the form. Additionally, the widget is defaulted to select the date today which is Saturday. It will only show the available time.

    When you preview the form, select the date tomorrow or any date in the future and you should see the time intervals properly set.

    Let us know if you need further assistance.

    Best regards,

  • inCommunityInc
    Replied on November 6, 2021 at 9:22 AM

    I have checked in upcoming dates, not showing. i have added 6 but not showing all. can you please check my form https://form.jotform.com/213092119390451 you can clone to check please fix.

  • Billy JotForm Support
    Replied on November 6, 2021 at 9:42 AM

    Allow me to check further. I'll directly modify your form already so you can see the changes that I made.

    We appreciate your patience and understanding.

  • Billy JotForm Support
    Replied on November 6, 2021 at 9:54 AM

    Thanks for patiently waiting. I think I was able to figure it out. Please check the updated intervals:

    1636206458 6186877a99fe2  Screenshot 10

    Regards,

  • inCommunityInc
    Replied on November 6, 2021 at 10:43 PM

    These are intervals, please check and set again few are missing

    7 days a week


    Shift 1 6pm to 8pm

    Shift 2 8pm to 10pm

    Shift 3 10pm to Midnight

    Shift 4 Midnight to 2am

    Shift 5 2am to 4am

    Shift 6 4am to 6am

    Shift 7 6am to 8am

  • Billy JotForm Support
    Replied on November 6, 2021 at 11:55 PM

    I apologize, it seems that I didn't add the 6 AM - 8 AM shift. All should be good now

    1636257293 61874e0d720c4  Screenshot 10

    Result:

    1636257322 61874e2a75faa  Screenshot 21

  • inCommunityInc
    Replied on November 7, 2021 at 1:44 AM

    AND 10PM TO 12

  • inCommunityInc
    Replied on November 7, 2021 at 1:50 AM

    still 6am-8am & 10pm to 12am missing

  • Vick_W Jotform Support
    Replied on November 7, 2021 at 4:03 AM

    Hi there,

    I've fixed the appointment slots in your form.

    1636275693 618795ede31f3  Screenshot 10

    Here is the result.

    1636275660 618795cc63565  Screenshot 21

    Please note that each slot you see above represents 2 hours. Now, all your specified 7 shifts are covered by the appointment field.

    Let us know if you have any questions.

    Thanks

  • inCommunityInc
    Replied on November 8, 2021 at 4:01 AM

    there is any way we can have different maximum attendees per time slot?

    1636361945 6188e6d9ea614 screenshot (27) Screenshot 10

  • Vick_W Jotform Support
    Replied on November 8, 2021 at 5:37 AM

    Hi there,

    Unfortunately, we do not have the option where you can specify the different maximum numbers of attendees per slot. The option applies to all the slots and can not be applied to separate slots.

    Let us know if you have any other questions.

    Thanks

  • inCommunityInc
    Replied on November 8, 2021 at 8:06 AM

    Any other solution for this

  • Marco JotForm Support
    Replied on November 8, 2021 at 8:57 AM

    Hello there,

    Unfortunately the only workaround I can think of is to use different Appointment fields, each one for a single timing.

    1636379829 61892cb56f0a5 slots Screenshot 10


    In this way, you'll be able to set a different number of Maximum attendees per time slot.


    Let us know if you need any further assistance,

    Regards