Receive error on form when pressing NEXT button

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    iconicperformances
    Asked on March 18, 2014 at 05:50 PM

    On the following form that I have created https://secure.jotformpro.com/iconicperformances/Feedback-Survey-Review-Form 

     

    When clicking on Review Educational Show, it successfully takes you to the appropriate URL https://secure.jotformpro.com/iconicperformances/EducationalShow-Review , however no matter what you select it produces the following error message "

    There are errors on this page. Please fix them before continuing."
    I am not sure why, as it use to work before.

     

     

     

  • Profile Image
    ashwin_d
    Answered on March 18, 2014 at 11:12 PM

    Hello iconicperformances,

    Upon checking your form, I found that you have a injected following custom css to hide form field "(NO LONGER ACTIVE) Date of Event:":

    #id_5 {

    display: none;

    }

    This field is actually a required field and that is the reason you see the required validation error message on your form.

    To solve this problem, you should mark this field as non mandatory as you are anyway hiding it from the form. Another way to solve your problem is to deleted the above injected css and click on "Hide Field" property of your field. Please check the screenshot below:

    Do get back to us if there are any specific need to hide this field and we will try to find out some alternative for you. Do you want this field to be visible in your submission page?

    We will wait for your response.

    Thank you!

  • Profile Image
    ashwin_d
    Answered on March 18, 2014 at 11:58 PM

    Hello iconicperformances,

    You are welcome.

    I'm very pleased that I was able to help you.

    Do get back to us if you have any questions.

    Thank you!