Form details not showing up in email

  • vasamoah
    Asked on November 7, 2021 at 8:39 AM
    1. Our forms' details are not showing up in our email and can't download forms from there.
    2. One of our forms are not pushing through jotform and are only available in email - that's why it is important that we can download forms in our email. URL of the form is attached below.
    Jotform Thread 3490291 Screenshot
    Page URL: https://form.jotform.com/212619059441051
  • Collin_S
    Replied on November 7, 2021 at 8:52 AM

    Hi,

    Thank you for contacting us, due to HIPAA restrictions we cannot log into your account, could you please check your privacy settings on the following page:

    https://www.jotform.com/myaccount/settings

    Hope to hear from you soon.