I need to connect my Gmail SMTP

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    Asked on November 07, 2021 at 11:35 PM

    I need to connect my Gmail SMTP and it doesn't seem to work, I've tried troubleshooting everything. Please help thank you.

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    Answered on November 08, 2021 at 01:21 AM

    Hello kotatattoos,

    Thank you for reaching out.

    Because It is a multi-staged process, I cannot predict the issues you faced, unfortunately. If you let me know about the details, I'll be very happy to help you. Even so, I'll explain the basic steps here:

    • Click here and sign in to your account if not.
    • Select Mail from the list of apps available.
    • Select Other from the device list.
    • Enter your Custom Name. You can put “Jotform” in it.


    • Click the Generate button.
    • Copy and save the password to your computer.
    • Click the Done button, and that’s it.

    You need to save the password for future use. Otherwise, you’ll have to generate a new one again since Google does not allow you to view the password once you click the Done button.

    Add Sender Email

    • Proceed to My Account > Settings or you can visit here directly.
    • Click the Add Sender Email button.


    • Enter the following information:
    • Email Address: {your email address}
    • Hostname: smtp.gmail.com
    • Port: 587
    • Username: {your Gmail address}
    • Password: {your Gmail or app-specific password}
    • Security Protocol: TLS


    • If you are done, click the Send Test Email button to confirm that everything is working. If it works, click the Add Email button. Otherwise, correct the details.

    Additionally, I'd like to say that we have a guide for Gmail SMTP configuration as How to Use Your Gmail Account as Your Email Sender via SMTP.

    Please feel free to contact us.