Jotform is showing over quota, but it isn't

  • upfieldchris
    Asked on November 8, 2021 at 8:10 AM

    We have used Jotform to capture details for a competition.

    Over the weekend we received entries and used up our storage. So we have downloaded the entries and deleted them, so there is now 0Mb stored.

    However, the form is still showing as over quota.

    How do we fix this problem?

  • Christopher JotForm Support
    Replied on November 8, 2021 at 8:39 AM

    Greetings,

    I have clear your upload counter. Your should be accessible again.

    Best Regards