Appointment: Submission shows a different time from what was selected in form.

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    coordenacao.ead
    Asked on November 08, 2021 at 08:53 AM
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    coordenacao.ead
    Answered on November 08, 2021 at 08:54 AM

    Hello


    We registered a form to control the scheduling of some teachers, but the database that was saved, the times are different from what was registered in the form.


    What could have happened?

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    ashwin_d
    Answered on November 08, 2021 at 09:39 AM

    I am sorry for the trouble caused to you. I could not test your form by sending a test submission because your form is currently disabled.

    Let me escalate this issue to our backend team. We will get back to you as soon as we have any update from them.

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    Helen
    Answered on November 08, 2021 at 01:46 PM

    Hello,

    Sorry for the inconvenience that you have.

    The issue should be fixed now.

    Thank you for your understanding,

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    coordenacao.ead
    Answered on November 08, 2021 at 04:32 PM

    Hello,

    I did a check and realized that not all my forms, the database was fully reestablished, for example this one here https://www.jotform.com/tables/213006769760660 I received 15 responses, but the file only contains 12.

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    Cecile_A
    Answered on November 08, 2021 at 05:33 PM

    Hi,

    I checked your submissions table and the table seems to display 15 submissions on my end. I have cleared your form caches. Could you please clear your browser's cache as well?

    If the issue persists, please let us know.

    Thank you.