Account keeps locking

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    LopezBen
    Asked on November 08, 2021 at 09:33 AM

    Hi my account keeps locking and i am not able to use the product as intended. One of my colleagues has managed to contact you and unlock my account but i wish to test this out on a larger deployment and this keeps causing an issue.

    Thanks

    Ben

  • Profile Image
    Kenneth_C
    Answered on November 08, 2021 at 09:49 AM

    Thank you for reaching support,

    Accounts are locked due to either failed attempts or violations of our Terms of Use: https://www.jotform.com/terms/.

    Let us know if you have any further questions.

    Best.