How do I turn off the captcha requirement for submissions on my jotforms?

  • SandyFireForms
    Asked on November 8, 2021 at 10:22 AM
  • Samuel_Ray Jotform Support
    Replied on November 8, 2021 at 10:58 AM

    Hi there,

    Can you tell us if you're experiencing this on 1 of your forms only? Or is it happening on all of your forms?

    Looking forward to hearing from you soon. Thank you!

  • Karl_B
    Replied on November 8, 2021 at 11:40 AM

    @sfdtraining31

    Thank you for contacting JotForm Support

    I've whitelisted your account.
    the CAPTCHA should be removed by now

    If you still experience the concern, please take a screenshot and comment on this thread

    for further troubleshooting

    For further concern, please don't hesitate to post your questions on our Support Forum Page



    Thanks!
    Ken

  • SandyFireForms
    Replied on November 9, 2021 at 2:14 PM

    Thank you so much. I appreciate all your help.