How do I turn off the captcha requirement for submissions on my jotforms?

  • Profile Image
    Asked on November 08, 2021 at 10:22 AM
  • Profile Image
    Answered on November 08, 2021 at 10:58 AM

    Hi there,

    Can you tell us if you're experiencing this on 1 of your forms only? Or is it happening on all of your forms?

    Looking forward to hearing from you soon. Thank you!

  • Profile Image
    Answered on November 08, 2021 at 11:40 AM


    Thank you for contacting Jotform Support

    I've whitelisted your account.
    the CAPTCHA should be removed by now

    If you still experience the concern, please take a screenshot and comment on this thread

    for further troubleshooting

    For further concern, please don't hesitate to post your questions on our Support Forum Page


  • Profile Image
    Answered on November 09, 2021 at 02:14 PM

    Thank you so much. I appreciate all your help.