- waynetrademarkAsked on March 19, 2014 at 08:23 AM
Even though I have put in a hidden field and added recaptcha, I still get form spam. Is this a bot or a person filling in the form? It started over the weekend with about 70 form submissions. Since adding the recaptcha and hidden field, It has slowed down, but it continues. Do you have any suggestions?
Thanks for your help,
- JotForm SupportTitusNAnswered on March 19, 2014 at 11:52 AM
Sorry about that.
I checked the form on that page - then checked the submissions - and I see what you mean - I can only count 10 submissions - have you deleted any? It would have been beneficial to examine the IP addresses and advice you.
Its difficult to beat the Captcha - which leads me to believe that it might be a real person doing that - in which case, it will be difficult to resolve - but there are some measures we can reccomend.
Let us know.
- waynetrademarkAnswered on March 19, 2014 at 03:27 PM
Thank you for response.
I deleted several - at least 70 or 80 and is now at 98 submissions which will soon put us over the limit of 100. The form that is on the webpage now is a different form that I put up yesterday, hoping that it would help. The original form was titled "Send Free Sample Form", but I deleted most of those submissions also.
All of the submissions are from what appears to be Middle East countries. I have also tried using a loose check and a strict check, but am still getting the spam.
Thank you for your help,
- JotForm SupportMike_TAnswered on March 19, 2014 at 07:00 PM
In this case we have reset your submissions to make sure that your forms will not blocked.
If the spam is coming from a single/few IP addresses we can block them at our end, otherwise you will need to ask your website administrator/hosting provider to protect you from these spammers.
- waynetrademarkAnswered on March 20, 2014 at 08:57 AM