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  • Profile Image

    I continue to get a lot of form spam.

    Asked by waynetrademark on March 19, 2014 at 08:23 AM

    Even though I have put in a hidden field and added recaptcha, I still get form spam. Is this a bot or a person filling in the form? It started over the weekend with about 70 form submissions. Since adding the recaptcha and hidden field, It has slowed down, but it continues. Do you have any suggestions?

    Thanks for your help,

    Mike

    Page URL:
    http://www.waynetrademark.com/free-sample.html

    Submissions hidden thanks and
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    JotForm Support

    Answered by TitusN on March 19, 2014 at 11:52 AM

    Hello Mike,

    Sorry about that.

    I checked the form on that page - then checked the submissions - and I see what you mean - I can only count 10 submissions - have you deleted any? It would have been beneficial to examine the IP addresses and advice you.

    http://jotform.us/submissions/40644988173162

    Its difficult to beat the Captcha - which leads me to believe that it might be a real person doing that - in which case, it will be difficult to resolve - but there are some measures we can reccomend.

    Let us know.

  • Profile Image

    Answered by waynetrademark on March 19, 2014 at 03:27 PM

    Thank you for response.

    I deleted several - at least 70 or 80 and is now at 98 submissions which will soon put us over the limit of 100. The form that is on the webpage now is a different form that I put up yesterday, hoping that it would help. The original form was titled "Send Free Sample Form", but I deleted most of those submissions also.

    All of the submissions are from what appears to be Middle East countries. I have also tried using a loose check and a strict check, but am still getting the spam.

    Please advise.

    Thank you for your help,

    Mike

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    JotForm Support

    Answered by Mike_T on March 19, 2014 at 07:00 PM

    In this case we have reset your submissions to make sure that your forms will not blocked.

    If the spam is coming from a single/few IP addresses we can block them at our end, otherwise you will need to ask your website administrator/hosting provider to protect you from these spammers.

  • Profile Image

    Answered by waynetrademark on March 20, 2014 at 08:57 AM

    Thank you for re-setting the quota. I'm going to go through the website logs and put an IP block on them.

    Thanks,

    Mike

    P.S. I sent this tweet out:

    Mike Hodge @WayneTrademark1 now

    Three cheers to Jotform for helping us weed out spammers that were filling out the forms on our website.