What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I terminate my subscription, please

    Asked by Bobbistarnail on March 19, 2014 at 09:40 AM



    I want to terminate my subscription, please, but I do not see that option available.

    Could you do it for me, please, thank you.


    kind Regards,


  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 19, 2014 at 11:56 AM

    Hello Bobbistarnail,

    Upon checking, I found that you have a free account. I did check my records but could not find any payment details.

    Do you want us to delete your account?

    Do get back to us and we will do the needful.

    Thank you!

  • Profile Image

    Answered by iipf on June 23, 2015 at 06:45 AM

    I also want to terminate / delete / cancel my account

    please inform us as quick as possible


  • Profile Image

    Answered by Sammy on June 23, 2015 at 07:35 AM


    I have moved you inquiry to a separate thread and it will be addressed form there