What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Email fields do not correct the wrong/invalid punctuation in the email addresses

    Asked by wsisme on March 19, 2014 at 10:23 AM

    Hey guys,


    I used the Email Correctness Widget INSTEAD of the regular quick tools email text box and WITH (both on them on the form) the regular quick tools text box and the emails with the extra punctuation are still allowed to go thru. 







    The Email Correctness Widget informs the user that the email MIGHT have an error but does not stop the email from going thru, second the messages that are produced from the widget are ENGLISH and I need this form to display only FRENCH messages, is there any way to change that. I searched the languages tab as I have done with the other messages and no luck.



    Thanks You very much for the help.


    Page URL:

  • Profile Image

    Answered by EliezerN on March 19, 2014 at 01:43 PM

    Hi Nick,

    I was able to reproduce the issue. The regular E-mail field and the E-mail Correcness Check will allow to submit email even with punctuation that is not allowed in email addresses. So, I have forwared this issue to our next level support so that they can correct it as soon as possible.

    Please open a new thread for the inquiry regarding to the Language of the widget. You can open a new thread here: http://www.jotform.com/answers/answer.php

    Thanks for your understanding.