problems in safari and internet explorer

  • Profile Image
    usmcpuck
    Asked on July 20, 2011 at 10:29 AM

    For some odd reason, when viewing my website.... http://corpenergy.net/contact.html in internet explorer and safari, it adds about 400 px worth of blank space above .

    In Firefox it works fine, and I have this on other websites and its fine....

    What went wrong with this one???

  • Profile Image
    allanftd
    Answered on July 20, 2011 at 01:48 PM

    Hi usmcpuck,

    I inspected your website code and noticed around 9 pairs of paragraph tags (<p> </p> or <p>&nbpsp;</p>) located just below the form embed code. Kindly remove them and reload you website  to see if the empty space still shows up.

    Please let us know if you need further assistance. Thank you for using JotForm!

    JOTFORM SUPPORT

  • Profile Image
    NeilVicente
    Answered on July 20, 2011 at 03:07 PM

    Hi,

    Can you please try embedding using iframe method?

    To get your form's iframe codes:

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click iFrame



    4.  Copy the codes provided in the succeeding screen

     

    Let me know if it helps or not. We'll be awaiting your reponse. Thanks!


    Neil