Purchase order form not calculating

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    Asked on March 19, 2014 at 10:39 AM

    We have set up an oder from using your purchase order wizard.  We have embeded the form on our website and notice that the form is not calculating the total.  If you hit submit, it accepts the order, but it does not show the order total before submitting.


    Form is on:  http://beingmom.co.za/page/order-form


    What can we do to resolve this?


    Stu Chalmers


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    Answered on March 19, 2014 at 01:43 PM

    Hi Stu,

    It requires me to create an account then login to be able to see the page content.

    I look up your form: http://www.jotformpro.com/form/40552951803958 and the total is working fine. I made a clone and submit a test entry, total is showing fine to both the email and in the form submissions page.

    This could be related to how you embed the form causing conflict to the page. Kindly re-embed the form using our iFrame Method: Getting the Form iFrame Code. Since the form is placed inside an iFrame, this shouldn't create any conflicting issues to your page.